The legal stuff | Rn Carnival Tribe

THE LEGAL STUFF:

This is a contract between you (‘the Customer’) and RN Carnival Tribe (‘RN Carnival Tribe’, ‘we’, ‘us’, ‘our’). It describes how we will work together. You CANNOT purchase our service, nor participate in our events unless you agree to this contract and our terms and conditions. By purchasing our service (‘reservation’, ‘booking’), and participating in our events, you are agreeing to these terms and the terms expressed in our Customer Participation Agreement.

We periodically update these terms and we will let you know when we do via an in-app notification in your portal, or email.

CUSTOMER PARTICIPATION AGREEMENT
For RN Carnival Tribe’s policy relating to your purchase of our service and participation in our events, please review our Customer Participation Agreement which is hereby incorporated by reference to this Terms of Service. Your acceptance of this Terms of Service constitutes your acceptance and agreement to be bound by our Customer Participation Agreement.

YOUR RN Carnival Tribe ACCOUNT

When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete, and current at all times.

You are responsible for maintaining the security of your account and password, including but not limited to the restriction of access to your computer and/or account.
You are fully responsible for any and all activities that occur under the account, your username and your password.
You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.
You must not create an account in a manner that misleads your readers into thinking that you are another person or company.
You guarantee that your profile information does not contain any illegal, unethical, defamatory, offensive, fraudulent, private or copyrighted material.
RN Carnival Tribe will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

RESERVATION POLICY
To confirm your reservation, deposit is due upon booking, followed by 50% of the balance cost due on the dates specified on the site.

For reservations made between 90 and 60 days before the start date of the experience, 50% of the total cost of the experience must be paid upon booking.

Failure to adhere to the payment terms will result in your reservation being cancelled. In the event we cancel your reservation, you WILL NOT get a refund or credit to use for a future activity, and you WILL NOT be allowed to use any part of your reservation (e.g. hotel stay, carnival costume, tours).

REFUNDS, TRANSFERS AND CANCELLATIONS BY YOU
*DEPOSIT FEE IS NON-REFUNDABLE* However, if you pay your 1st instalment towards your package and cancel within the first 48 hours after making the payment, RN Carnival Tribe will refund the 1st instalment payment back to you. ALL package instalments are NON-REFUNDABLE 48 hours after the FIRST package payment for the reservation is made. If you change or cancel your booking after the 48 hour period, you will not get a refund or credit to use for a future activity, regardless of COVID-19 or any pandemic situation, family situation, and job situation including being called up for Military training or deployment. You may transfer your reservation to another customer, however, the financial value of your reservation or payments is NOT transferable. Ie you may change the name on the booking but costume alteration, size, hotel room or any package alteration is not amendable!

NO CHARGEBACKS
You agree and understand that the charges on a credit card are irrevocable, undisputable, indisputable and may not be charged back, contested or challenged now or in the future. Doing so is a material breach of this agreement for which RN Carnival Tribe would be entitled to attorney fees, costs and fees associated with addressing a chargeback in addition to the amount challenged. Should you not pay the amount submitted by RN Carnival Tribe for the cost of the chargeback within 30 days after RN Carnival Tribe has submitted its amount of cost due to you contesting a charge, the charges will be turned over to a collection agency. RN Carnival Tribe shall have at its sole disposal any other legal remedy it independently chooses to pursue any collection against you for the cost of the chargeback. You further agree that proof of purchase by RN Carnival Tribe is all that is necessary to establish to the credit card agency or banking institution to deny a chargeback to you.

ACCOMMODATION
You may be traveling as a group and opted to share one room with members of your travel group. If for any reason, one or more of your roommates decide to cancel, you and your remaining roommates agree to an automatic increase in the price of your reservation in order to fully cover the cost of the accommodation.

TRANSPORTATION
Airport transfers are NOT provided. While with RN carnival tribe ground transportation is provided to and from your accommodation and activities included in your reservation/itinerary. All other transportation requests will incur an additional fee.

You will be provided with an advanced copy of the travel schedule via WhatsApp and email. The transport schedule is subject to change at any time. Wait times of between fifteen (15) and thirty (30) minutes, will incur a late fee of $30.00 USD payable immediately. After thirty (30) minutes of wait time, the transport will depart from the venue; you are then responsible for own transportation arrangements from/to the venue.

COMMUNICATION
You agree to have on your person at all times a working mobile telephone with a/an:

Valid roaming plan that will allow you to make phone calls during your reservation
Active data plan which will allow you to send receive messages from messaging apps. You further agree to have WhatsApp installed on the mobile device for the duration of the reservation.

PRICING AND GUARANTEES
The cost of your reservation is subject to change without notice when prices are released by third-party suppliers. You agree to accept any and all changes to the cost of your reservation that may occur when prices are released by third-party suppliers.

RN Carnival Tribe may not be able to guarantee fulfillment of every request made in your reservation (e.g. a particular room in your hotel, or particular costume, or ticketed event) due to third party supplier limitations/availability. In the event RN Carnival Tribe is not able to deliver on your specific request(s) you will receive a like for like of the same value. If the request is not able to be met in totatity you will be notified and refunded in part or in full accordingly.

CUTTING YOUR TRIP SHORT
If you are forced to return home early, we cannot refund the cost of any travel arrangements you have not used. Depending on the circumstances, your travel insurance may offer cover for curtailment and we suggest that any claim is made directly with them.

THIRD-PARTY AND SUPPLIER TERMS AND CONDITIONS
Additional terms and conditions from third-parties and suppliers will apply to your reservation – for example, the supplier’s or third-party’s NO REFUND terms and conditions. Please read these additional terms and conditions which can be found on the supplier’s website carefully. You agree to abide by these additional terms and conditions from third-party suppliers. RN Carnival Tribe is not responsible for any and all breaches to these terms and conditions implicitly or explicitly committed by you, and NO refunds will be issued if you are unable to complete your reservation as a result of any breaches to a third-party supplier’s agreement.

CANCELLATIONS BY RN Carnival Tribe
RN Carnival Tribe reserves the right to cancel or change the itinerary of a reservation. In the unlikely event, RN Carnival Tribe have to cancel a trip, for any reason, we will offer you the following options:

A transfer, free of charge, to any future departure date in the same destination

A full package refund provided your trip/package qualifies for a refund. Registration fees will not be refunded under any circumstances

Occasionally, weather and/or other factors may cause delays getting into or out of an event, or make completing a reservation impossible. In these circumstances, there will be no refunds. RN Carnival Tribe is not responsible for any additional costs (e.g. airline flight changes, additional hotel nights, etc.) associated with reservation delays or itinerary changes due to weather or other factors.

FORCE MAJEURE
Except where otherwise expressly stated in these conditions, we regret we cannot accept liability, refund or pay compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any injury, damage, loss or expense of any nature as a result of “Force Majeure”. For the purposes of these Booking Conditions, Force Majeure means any event beyond our or our supplier’s control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Examples include warfare and acts of terrorism (and threat thereof), civil strife, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination or remain at the travel destination, the act of any government or other national or local authority including port or river authorities, industrial dispute, labour strikes, natural or nuclear disaster, disease, fire, unavoidable technical problems with transport and all similar events outside our or the supplier(s) concerned’s control.

ANTI-HARASSMENT POLICY / CODE OF CONDUCT
RN Carnival Tribe is dedicated to providing a harassment-free experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof), or technology choices. We do not tolerate harassment of our customers in any form. Sexual language and imagery is not appropriate for any indoor or outdoor venue regardless of destination, including tours, workshops, parties and online media.

If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a RN Carnival Tribe rep immediately. Customers asked to stop any harassing behavior are expected to comply immediately. Customers violating these rules may have their reservation cancelled without a refund at the discretion of RN Carnival Tribe.

PASSPORTS, VISAS, AND VACCINATIONS
It is your responsibility to check and fulfill the passport, visa, health and immigration requirements applicable to your itinerary. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up to date position in good time before departure.

Most countries now require passports to be valid for at least 6 months after your return date. If your passport is in its final year, you should check with the Embassy of the country you are visiting.

You should obtain up to date advice on passport and visa requirements from the Embassy, High Commission or Consulate of your destination or country(ies) through which you are travelling.

We do not accept any responsibility if you cannot travel, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.

TRAVEL AND CANCELLATION INSURANCE
Adequate travel insurance is mandatory and is a condition of your contract with us.

By purchasing a package you agree to take out complete and comprehensive travel insurance for this reservation. Failure to do so will result in a breach of contract. RN Carnival tribe WILL NOT be liable for any injury, theft of belongings, negligence or financial loss incurred by you during this trip.

You are responsible for arranging your own insurance coverage. You are responsible for ensuring that you have alternative personal travel insurance with protection for the full duration of the tour in respect of at least medical expenses, injury, death, repatriation, cancellation for any reason (CFAR), interruption for any reason (IFAR), and curtailment, with adequate and appropriate cover. We recommend that you ensure that there are no exclusion clauses limiting or excluding protection for the type of activities included in your tour. You should satisfy yourself that the travel insurance you purchase meets your particular requirements and should arrange supplementary insurance if need be.

Click here for a list of benefits your travel insurance must provide.

HEALTH, DISABILITIES AND MEDICAL CONDITIONS
We are not a specialist disabled tour company, but we will do our utmost to cater for any special requirements you may have. If you have any medical condition or disability which may affect your active participation in your tour or the tour arrangements of any other person or have any special requirements as a result of any medical condition or disability (including any which affect the booking process), please tell us before you confirm your booking so that we can assist you in considering the suitability of the proposed tour and/or making the booking. In any event, you must give us full details at the time of booking and also update us if/when any change in your condition or disability occurs.

You must also promptly advise us if any medical condition or disability which may affect your active participation in your tour or the tour arrangements of any other person develops after your booking has been confirmed.

We may require you to produce a doctor’s certificate certifying that you are fit to participate in your chosen tour. Acting reasonably, if we are unable to properly accommodate the needs of the person(s) concerned, we will not confirm your booking or if you did not give us full details at the time of booking, we will cancel it and impose applicable cancellation charges when we become aware of these details.

DISPUTES.
RN Carnival Tribe is committed to customer satisfaction, so if you have a problem or dispute, we will try to resolve your concerns. But if we are unsuccessful, you may pursue claims as explained in this section.

You agree to give us an opportunity to resolve any disputes or claims relating in any way to the website, any dealings with our customer service agents, any services or products provided, any representations made by us, or our Privacy Policy (“Claims”) by contacting RN Carnival Tribe Customer Support via email, info@RNcarnivaltribe.com, or WhatsApp . If we are not able to resolve your Claims within 60 days, you may seek relief through arbitration or in small claims court, as set forth below.

Any and all Claims will be resolved by binding arbitration, rather than in court, except you may assert Claims on an individual basis in small claims court if they qualify. This includes any claims you assert against us, our subsidiaries, carnival suppliers or any companies offering products or services through us (which are beneficiaries of this arbitration agreement). This also includes any Claims that arose before you accepted these Terms of Service, regardless of whether prior versions of the Terms of Service required arbitration.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including statutory damages, attorneys’ fees and costs), and must follow and enforce these Terms of Service as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your Claims to “RN Carnival Tribe Legal: Arbitration Claim Manager,” to einfo@rncarnivaltribe.com. If we request arbitration against you, we will give you notice at the email address or street address you have provided.

Any and all proceedings to resolve claims will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial.

PRIVACY POLICY
For RN Carnival Tribe’s policy relating to its use of of your personal data, please review our current Privacy Policy, which is hereby incorporated by reference to this Terms of Service. Your acceptance of this Terms of Service constitutes your acceptance and agreement to be bound by our Privacy Policy available at

GOVERNING LAW
This Terms of Service shall be governed by the laws of the united kingdom.

MISCELLANEOUS

Severability
If any provision of this Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Terms of Use shall otherwise remain in full force and effect and enforceable.

Assignment
This Terms of Service is not assignable, transferable or sub-licensable by you except with RN Carnival Tribe’s prior written consent. RN Carnival Tribe may transfer, assign or delegate this Terms of Service and its rights and obligations without prior notice to you.

The Terms of Service have been drafted, and shall be construed, in the English language. Any translation of the Terms of Service is solely for reference only. In the event of inconsistency between the English language version and a translated version, the English language version of the Terms of Service shall always prevail.

AGE LIMIT
Most of our travel experiences are STRICTLY for persons 18 years or older.

SIZES PROVIDED
RN Carnival Tribe will not be responsible if the sizes provided and submitted to third-party suppliers for tee-shirts, pants, underwear, bras (regular, wire, other), vests, tank-tops do not fit.

CONTACT
Please contact us at info@rncarnival.com to report any violations of this Terms of Service or to pose any questions regarding this Terms of Service or the Service.

These terms and conditions were updated on 7th August 2024.
If you require a copy of RN Carnival Tribe terms please contact info@rncarnivaltribe.com

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